Email Support for Paying Customers

Welcome! Looking for your key? Find it in your MailPoet account dashboard.
For any account or billing questions, or if you are unable to access your System Info, please reach out here instead.

  • Not the name of your company or website.
  • The address of the account used to purchase your MailPoet plan.
  • Enter your active MailPoet license key (can be found on your site under MailPoet > Settings > Key Activation).
  • Copy your site's System Info from MailPoet > Help > System Info and paste it here
  • The address of your site where MailPoet is installed and for which the license was purchased.
  • Please share any helpful details about the issue you are running into or question that you have.
    Provide as much relevant context as you can. i.e.: when the issue happens, steps you've taken to replicate it, etc.
    If you are seeing a specific error message, please include the full error here.
  • Share any screenshots that would help clarify what you are referring to and help us see what you're seeing.
    Drop files here or
    Accepted file types: jpg, jpeg, gif, png, pdf, tiff, bmp, Max. file size: 2 GB, Max. files: 8.